"Dataminds has found good solution models for us and has listened to our needs throughout the process. They have been easily accessible both before and after the implementation and have delivered competent solutions throughout the project.”

Carina Vogt Feddersen, Department Manager, N1

System to ressource management

N1 were in a situation where the long-term forecasting and resource controlling were missing an operational transition to the daily fleet controlling.

Challenge

The challenge was a complicated demand pattern with a wide range of different project types and resources with very different competences. A complicated match that continuously created bottlenecks despite excess capacity.

Solution

In cooperation with N1, Dataminds analysed the problem by reviewing working procedures and systems from the forecasting of fleet controlling. Based on the analysis, Dataminds made a planning tool that, together with project planning and resource allocation, gave N1 an updated overview of the resource situation. The planning tool now provides SE with a detailed overview of the resource situation and down to competence level. More than 100 technicians are being handled in the system and more “drawer Excel-reports” are replaced by real time-updated Excel reports. The solution ensures a new and better overview with only limited changes to the existing working procedures.

Value

With the new link between forecasting and fleet controlling, N1 has an overview of the resource- and competence situation that has made them able to streamline the production and still handle the same number of tasks. Moreover, the system ensures efficient working procedures in relation to SOP reporting, daily meetings etc.